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Please browse the Frequently Answered Questions below or enter a keyword to search our FAQ database:
  


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  1. When turning on the unit, no activity occurs after displaying the message “Initializing Image MASSter, please wait”.


  2. The Image MASSter displays the error message “Internal Settings are Invalid” or “Stored Configuration Data is Corrupted”.


  3. After starting a copy operation, the Image MASSter responds with one of the following error messages: “Drive failed to respond to reset” “Failed to Detect Drives” “Failed to Initialize Drives”


  4. Which Notebook 2 ½” HDDs are supported by the Image MASSter?


  5. Can the Image MASSter copy to drives having different capacities.


  6. How does the unit partition the target HDD when the master drive contains multiple partitions and the target drive is larger than the master drive?


  7. Can the Image MASSter be used to copy non-FAT operating systems such as UNIX, and OS/2 (HPFS).


  8. Do target drives have to be partitioned and formatted prior to copying?


  9. The target drive fails to boot. What may cause this?


  10. What do the “Error Register Codes” indicate.
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