Please browse the Frequently Answered Questions below or enter a keyword to search our FAQ database:
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Which Notebook 2 ½” HDDs are supported by the Image MASSter?
Answer: Many Notebook manufacturers use a 2 ½” drive enclosure with a proprietary connector. These enclosures require proprietary ICS adapters.
Refer to the Accessories section of the ICS Web Site for an up to date list of available adapters.
If a proprietary adapter is not available for the drive, the Standard 2 ½” ICS adapter can be used, provided the drive is removed from the proprietary enclosure.
- When turning on the unit, no activity occurs after displaying the message “Initializing Image MASSter, please wait”.
- The Image MASSter displays the error message “Internal Settings are Invalid” or “Stored Configuration Data is Corrupted”.
- After starting a copy operation, the Image MASSter responds with one of the following error messages:
“Drive failed to respond to reset”
“Failed to Detect Drives”
“Failed to Initialize Drives”
- Which Notebook 2 ½” HDDs are supported by the Image MASSter?
- Can the Image MASSter copy to drives having different capacities.
- How does the unit partition the target HDD when the master drive contains multiple partitions and the target drive is larger than the master drive?
- Can the Image MASSter be used to copy non-FAT operating systems such as UNIX, and OS/2 (HPFS).
- Do target drives have to be partitioned and formatted prior to copying?
- The target drive fails to boot. What may cause this?
- What do the “Error Register Codes” indicate.
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